Merchant Bulk Upload Requirements
This topic describes the requirements and timeline for a bulk upload of Merchant data and also provides a questionnaire.
Payrix will work with partners to meet the necessary technical and underwriting requirements for boarding using the bulk upload process, streamlining the migration of existing Merchants from another platform to Payrix.
This Merchant Bulk Upload process is also known as “Portfolio Conversion”, “Merchant Conversion”, “Migration”, “Import” or “Transition”.
Bulk Upload Requirements and Timeline
60 Days Before Bulk Upload
Notify your Payrix Relationship Manager of your intended import date
Submit all payment processor agreements for you and your Merchant portfolio.
Submit a Bulk Upload Data Import File.
Map all data to each field of the Worldpay processor, as shown below:
This is the data required to bulk upload the merchants to Payrix
30 Days Before Bulk Upload
Address any data formatting or general portfolio issues identified by Payrix.
Provide your Merchant’s Terms of Service change notification plan:
What your change notification will say.
How your change notification will be delivered.
How you will capture your Merchants' agreement to the new terms.
Provide any additional documents or information requested by Payrix.
15 Days Before Bulk Upload
Using 5-10 non-critical Merchant accounts, test the initial migration.
If applicable, make any data formatting corrections.
Review auto-boarding fallout to determine if additional changes need to be made to the file to ensure greater success.
Bulk Migration Risk Questionnaire
Day of Bulk Upload
Work with Payrix to submit, upload, and auto-board the remainder of your portfolio.
Below is a list of questions that will help you prepare to initiate a Merchant Bulk Upload (“Migration”).
General
Total number of Merchants you will be migrating?
Intended Date of Migration? This must be a minimum of 60 days in the future.
Merchant Risk Factors
What is the average age of your portfolio (the time the merchants have been with your software company)?
Have your merchants previously processed payments with a different processor?
Referrer Preparation
Do you have all the required data to begin? See Bulk Upload Requirements and Timeline.
Is there a defined Terms of Service change acknowledgment capture process ready for Merchants?
Is your Bulk Upload Data Import file formatted and ready?