Entity Hierarchy

Understanding the relationship between Facilitators, Referrers, and Merchants is crucial to setting up and optimizing your experience on the platform. To further enhance your understanding, it's essential to recognize the hierarchical structure and login capabilities among Facilitators, Referrers, and Merchants within the platform ecosystem.

Entities Types

  • Facilitator - The top-level entity type, providing Payment Facilitation products and services to Referrers and their subsequent Merchants, assuming all associated risk and underwriting liabilities.

  • Referrer - The intermediary-level entity type, provides platform products to Merchants as a whitelabeled referral of Payment Facilitation-as-a-Service from Payrix or another Facilitator.

  • Merchant - The base-level entity type, utilizing provided Referrer-branded products and services, a business can onboard directly or through a Referrer to accept customer payments for products and services.

Entity Hierarchy Structure

To visualize the intricate relationships between Facilitators, Referrers, and Merchants, a Lucidchart flow diagram offers a clear and comprehensive representation of the entity hierarchy within the platform ecosystem.

The diagram clarifies the hierarchical structure and login capabilities among entities, aiding in understanding their interconnections and roles:


Entity User Login Capabilities

Users assigned to each entity possess the inherent capability to log in to their entity's Portal and execute actions according to their User Roles. Interestingly, entities at a superior level, which have boarded entities to their portfolio, can also access their portal view.

In summary, a Facilitator can log in to their Referrers' Portals and each Referrer can log in to their Merchants' Portals.

Note: In common scenarios where one Merchant needs to log in to another Merchant as a result of multiple locations under the same business, a Multi-Location Merchant Structure is required. View more information about Mult-Location Merchant Structure setups here.

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