Transaction Error Codes & Responses
Code | Description |
---|---|
| A transaction creation attempt with 3D Secure failed because 3DS is disabled. |
| 3DS authentication successful |
| 3DS authentication is invalid |
| 3DS authentication failed |
| 3DS authentication not validated |
| An attempt to use a bank account failed due to its return status. Example: creating a payout with a bank account that returned as unauthorized previously for this merchant. |
| An attempt to update the hold action with a note failed due to the hold action already being set to the desired action. |
| Partial match: street address matches, zip does not match |
| A transaction which received a partial approval from the issuer failed because the allowPartial indicator is set to not allow partial approvals. |
| An attempt to use an American Express card failed due to its being disabled. |
| An attempt to reserve a source of funds failed because the total reserve desired exceeds the total of the source of funds. |
| An attempt to add a transaction to the merchant's batch failed because the batch is closed. |
| An attempt to add a transaction to the merchant's batch failed. |
| An attempt to add a transaction to the merchant's batch failed because the transaction platform does not match the batch's platform. |
| An attempt to board a merchant for processing failed because boarding is disabled. |
| Call Issuer |
| Private Label Card not supported |
| An attempt to change the chargeback's status has failed because the chargeback is closed. |
| An attempt to connect to an external processor failed. |
| A creation attempt failed due to unspecified circumstances. |
| A transaction creation attempt failed because it exceeds the merchant's daily rate limit. |
| A transaction creation attempt failed because it exceeds the merchant's daily total limit. |
| Declined |
| A deletion attempt failed due to unspecified circumstances. |
| A deletion attempt failed because this record restricts deletion. |
| An attempt to use an Discover card failed due to it being disabled. |
| Do Not Honor |
| An attempt to upload a file failed because a file already exists for that record. |
| A record save failed because it is a duplicate record on a resource that does not allow duplicates. |
| A record save failed because it references a record that is referenced elsewhere. |
| Duplicate transaction |
| An attempt to use a bank account as a method of payment failed due to its being disabled. |
| An attempt to save a record failed because the user's email address is not yet confirmed. |
| An attempt to create a fee failed because the entity referenced may not take fees. |
| An attempt to refund a fee failed because the referenced entry's fromentity is not set. |
| An attempt to save a record failed because more than one field of a set of exclusive fields were set. |
| An attempt to save a record failed because the amount was positive and a negative amount was expected. |
| An attempt to save a record failed because the amount was negative and a positive amount was expected. |
| An attempt to save an invoice failed because the total on the invoice does not match the aggregate total of it's line items. |
| An attempt to save a record failed because expiration was set when using a bank account. |
| Expired Card |
| An attempt to save a record failed because a restricted field was set. |
| A transaction creation attempt failed because the fundingCurrency provided is not supported for this merchant. |
| An attempt to save a record failed because funding is disabled and the record requires funding to be enabled. |
| An unspecified error or decline occurred. |
| Customer Cancel |
| An unspecified error or decline occurred. |
| CVV2 Value Mismatch |
| Incorrect PIN |
| Insufficient Funds |
| An internal error occurred. Please try again. |
| Invalid Account Number |
| An attempt to save a payout record failed because the account specified is a debit card which does not support sameDay. |
| Exceeds Approval Amount Limit |
| Authentication failed. |
| An attempt to save a record failed because the image specification supplied was invalid. |
| An attempt to save a method of payment failed because the bin was invalid. |
| An attempt to capture a prior authorization failed because it is no longer valid. |
| An attempt to save a method of payment failed because the number was invalid. |
| An attempt to save a record failed because it contained invalid characters. |
| An attempt to save a record failed because it contained an invalid currency identifier. |
| Decline CVV2/CID Fail |
| An attempt to save a record failed because it contained an invalid date. |
| An attempt to save a record failed because it contained an invalid email. |
| An attempt to save a record failed because it contained an invalid enumeration value. |
| An attempt to reserve funds failed because the fund specified was invalid. |
| An attempt to save a record failed because it contained an invalid host name. |
| An attempt to save a record failed because it contained an invalid IP address. |
| An attempt to save a record failed because it contained an invalid JSON string. |
| An attempt to save a method of payment failed because the KSN (key serial number) supplied was invalid. |
| An attempt to save a record failed because the character length was invalid. |
| An attempt to save a record failed because it contained a numeric value that exceeded the maximum. |
| An attempt to save a record failed because it contained a numeric value below the minimum. |
| An attempt to save a record failed because it contained an invalid, non-scalar value. |
| Security code does not match |
| Invalid Pin |
| An attempt to set the primary account failed because a debit card is set as the method of payment. |
| An attempt to save a record failed because the value did not fall within the range of allowable values. |
| An attempt to refund a prior sale failed because it can no longer be refunded. |
| An attempt to save a record failed because it contained an invalid reference. |
| An attempt to save a record failed because it contained values that were relatively invalid. |
| Request structure was invalid. |
| The resource specified was invalid. |
| A transaction creation attempt copying a prior transaction failed because the copyReason specified was invalid. |
| An attempt to save an alert failed because the specified retries was invalid. |
| An attempt to reverse a prior authorization failed because it can no longer be reversed. |
| An attempt to save a bank account failed because the supplied routing number was invalid. |
| An attempt to save the member or entity record failed because the ownership specified was invalid for a sole proprietor. |
| Invalid status transition. |
| The requested URL was invalid. |
| An attempt to save a record failed because the supplied value was invalid. |
| The XML supplied was invalid. |
| An attempt to pay an invoice failed because the invoice was cancelled. |
| An attempt to pay an invoice failed because the invoice has expired. |
| An attempt to email an invoice failed because there are no line items specified. |
| An attempt to pay an invoice failed because the invoice was paid. |
| The requested IP was a restricted IP. |
| Issuer Unavailable |
| An attempt to save a messageThread record failed because the sender and receiver are the same. |
| Lost/Stolen Card |
| CVV match confirmed |
| An attempt to create a teamLogin record failed because the rate limit has been reached. |
| An attempt to save a payout record with a MasterCard debit card failed because it is disabled. |
| An attempt to save a record failed because the merchant's status is not set to boarded and the record requires a boarded merchant. |
| Message Format Error |
| Security code does not match |
| A transaction creation attempt failed because the referenced transaction currency does not match. |
| A transaction creation attempt failed because the referenced transaction type does not match. |
| A transaction creation attempt failed because the merchant configuration is not complete. |
| No 'To' Account Specified |
| A transaction creation attempt failed because it exceeds the merchant's monthly rate limit. |
| A transaction creation attempt failed because it exceeds the merchant's monthly total limit. |
| An attempt to reserve funds failed because the amount specified was negative. |
| An attempt to reserve funds failed because no amount remains on the source funds. |
| An attempt to save a record or retrieve an invoice failed because the apiKey invoiceParameter is missing. |
| An attempt to save an alertAction failed because the value is missing the HTTPS prefix. |
| The specified code does not exist. |
| The requested file does not exist. |
| The specified record does not exist. |
| The specified user does not exist. |
| An attempt to save a record failed because the transaction's fee has been depleted. |
| AVS not available |
| Cardholder transaction not permitted |
| Security code checking is unavailable |
| Security code checking is unavailable |
| Insufficient Funds |
| An attempt to upload a file failed because more than one file was uploaded and only one is allowed. |
| An attempt to save a member failed because ownership was set for a Government type entity. |
| An attempt to save a decisionAction failed because the referenced decision is not a top-level decision. |
| An attempt to save a new password failed because it does not comply with complexity requirements. |
| An attempt to save a new password failed because it matches a recently used password. |
| An attempt to save a new password failed because it does not comply with length requirements. |
| A transaction creation attempt failed because the requested payment method was not allowed. |
| A transaction creation attempt failed because the requested payment method was not supported. |
| An attempt to save a payout failed because the bank account requires verification. |
| Pick Up Card |
| Allowable Number of PIN Tries Exceeded |
| The processing platform returned an error for the desired action. |
| System Error |
| The requested query structure was invalid. |
| An attempt to save a record failed because record change is disabled for this record. |
| The request structure contained too much nesting and failed. |
| An attempt to save a record failed because a required field was left unset. |
| An attempt to save a record failed because one of a set of fields is required and all were left unset. |
| An attempt to reserve funds failed. |
| Restricted Card |
| Cardholder requested that recurring or installment payment be stopped |
| An attempt to save a sameDay payout failed because same day payouts are disabled. |
| Security Violation / Invalid AMEX CID |
| Invalid Merchant |
| Pick Up Card - Stolen |
| Daily Card Ticket Limit Exceeded |
| An attempt to save a linked decision failed because it would create too many levels in the decision hierarchy. |
| An attempt to board a merchant failed because the total ownership of its members was insufficient. |
| A transaction creation attempt failed because the track data was invalid. |
| Daily Card Limit Exceeded |
| A transaction creation attempt failed because it exceeds the merchant's transaction total limit. |
| A transaction creation attempt failed because the total was less than the merchant's transaction total threshold. |
| A transaction creation attempt failed because the method of payment is not allowed for the transaction type requested. |
| Transaction not allowed at terminal |
| Processing Network Unavailable |
| An update attempt failed due to unspecified circumstances. |
| An update attempt failed because this record restricts updating. |
| An attempt to save a record failed due to an unspecified validation error. |
| An attempt to save a fee failed for a vendor because vendor fees are disabled. |
| An attempt to save a payout failed because instant visa payouts are disabled. |
| Exceeds Withdrawal Limit |
| Partial match: zip matches, street address does not match |
| Partial match: zip matches, street address not verified |